Yoshimura Service and Repair Center

Yoshimura warranty and repair center at Nextone company, we will do the following things so that customers can use Yoshimura products for a long time.

1- Genuine Yoshimura exhaust product warranty

1.1 Free Warranty

Genuine Yoshimura exhaust products sold by Nextone and its partners will be warranted for free if they have a warranty card and satisfy the warranty conditions in the ticket as follows:

 1.2 Repairs for a fee:

In case the product is purchased at Nextone company or Nextone’s partners but is in the “3. The product is not warranted in the following cases”, we will receive repair for a fee (if you request it).

The cost and time of repair will be negotiated by us with you

1.3. Warranty arrival time:

You come for warranty on working days from Monday to Friday from 8:00 to 12:00 and 13:00 to 17:00 during the day (Saturday and Sunday off).

2. Exhaust repair and rework service:

2.1 Exhaust repair and rework service:

Yoshimura Service and Repair Center also provides spare parts to repair and replace exhaust parts such as: exhaust cover, exhaust core, rivet strip, Yoshimura logo

2.2 Repair time:

About 3-4 weeks after the center receives the product you send

*It may take more than a month depending on backlog and replacement supplies availability. Detailed delivery date will be notified at the time of receipt of repair request.

2.3 Reception process:

1. 1. Please send a request to repair and rebuild the exhaust unit via email info@nex-tone.asia or contact us at phone (+84-28) 6684 4164. We will resend the required information, note of repair notes to you after receiving information from you.

1. 2. 2. If you do not agree with the terms of the Repair Notes Sheet, we may refuse to accept your request.
      3. Once the request has been received, please package the product to prevent it from being scratched or damaged and send it to us.